Develop stronger supervisors in five focused sessions.
Supervision Skills Lab is a practical leadership development program for new and emerging supervisors who need to communicate clearly, delegate effectively, give useful feedback, and build accountability without losing trust.
Format: 5 sessions, 1 hour each
Delivery: Virtual or in person
Options: Small group, 1:1 coaching, or pre-recorded access
Program overview
Stepping into supervision often happens before people have been given the tools to do it well. Many new supervisors are expected to manage performance, navigate personalities, hold employees accountable, and represent leadership with confidence, but they are rarely trained in how to do those things in a practical, repeatable way.
Supervision Skills Lab is designed to close that gap.
This program gives supervisors a clear foundation in the people-management skills that matter most in day-to-day leadership. It is structured, applied, and customizable, with each cohort shaped by a pre-program survey so the content reflects the real challenges participants are facing.
Who this is for
Supervision Skills Lab is a strong fit for:
- New and emerging supervisors
- High-performing individual contributors moving into leadership roles
- Teams experiencing communication or accountability challenges
- Growing organizations that need more consistency in frontline leadership
- Managers who would benefit from stronger presence, clearer expectations, and better feedback conversations
What participants learn
Across five sessions, supervisors build practical skills they can use immediately.
1. Communication that reduces confusion
Participants learn how to communicate expectations more clearly, listen more effectively, and adapt their approach across different situations and personalities.
2. Feedback that is direct and useful
The program helps supervisors move beyond avoidance or vague feedback. They learn how to address performance issues, reinforce strengths, and have more confident developmental conversations.
3. Delegation that builds ownership
Participants learn how to delegate in ways that create clarity, accountability, and follow-through rather than rework, bottlenecks, or over-dependence.
4. Accountability without micromanagement
Supervisors strengthen their ability to set standards, follow up consistently, and address missed expectations in a way that is firm, fair, and sustainable.
5. Leadership presence and emotional intelligence
The program also addresses how supervisors show up under pressure, manage reactions, navigate interpersonal dynamics, and lead with steadiness and credibility.
Core curriculum
Session 1: Communicating with clarity and intention
Build a foundation for strong supervisory communication, including setting expectations, listening well, and reducing misunderstandings.
Session 2: Giving feedback that people can use
Practice feedback conversations that are specific, respectful, and action-oriented.
Session 3: Delegation and role clarity
Learn how to assign work effectively, define ownership, and support follow-through without over-functioning.
Session 4: Accountability and difficult conversations
Strengthen skills for addressing missed expectations, performance concerns, and recurring issues early and constructively.
Session 5: Emotional intelligence, and Executive Presence
Develop greater self-awareness, stronger interpersonal judgment, and a more grounded supervisory presence.
How the program works
Supervision Skills Lab is designed to be practical and easy to implement.
- Five sessions, one hour each
- Delivered virtually or in person
- Customized through a pre-program survey
- Built for immediate application between sessions
- Available as a small group experience, 1:1 coaching, or pre-recorded training
This structure allows organizations to provide meaningful leadership development without creating an overly burdensome time commitment.
Delivery Options
Small group program
A facilitated cohort experience for up to 10 participants. This format works well for organizations that want shared language, stronger team norms, and discussion around real supervisory challenges.
Best for: teams, departments, and organizations building supervisor capability together
1:1 coaching
An individualized version of the program tailored to one leader’s role, challenges, and development priorities.
Best for: newly promoted supervisors, high-potential leaders, or managers needing targeted support
Pre-recorded program
A flexible on-demand option that gives participants access to the core curriculum in a self-paced format.
Best for: organizations needing scalable training across multiple people or locations
Pricing
Small group
$9,500
Up to 10 participants
Includes:
- 5 live sessions
- 1 hour per session
- Pre-program customization survey
- Virtual or in-person delivery
1:1 coaching
$3,750
Per individual participant
Includes:
- 5 one-to-one sessions
- 1 hour per session
- Customized coaching focus based on role and goals
- Virtual or in-person delivery
Pre-recorded access
$497 per participant
or
$3,500 organizational license
Includes:
- Access to the full pre-recorded program
- Flexible implementation for individuals or teams
- A cost-effective option for broader rollout
Why organizations choose this program
Supervision Skills Lab is not generic management training. It is designed for real supervisory work.
Supervisors leave with stronger judgment, clearer language, and more confidence in handling the conversations and responsibilities that define effective supervision. Organizations benefit from more consistency in leadership, stronger accountability, and better day-to-day team functioning.
Common outcomes
Organizations often use this program to help supervisors:
- communicate expectations more clearly
- address issues earlier
- improve team accountability
- delegate more effectively
- handle interpersonal dynamics with greater skill
- lead with more confidence and professionalism
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Yes. A pre-program survey is used to identify participant needs and shape emphasis across the five sessions.
Yes. The program can be delivered virtually or in person.
The small group format includes up to 10 participants.
No. It is well suited for both new supervisors and managers who want to strengthen core people-management skills.
Yes. The pre-recorded version is available per participant or through an organizational license.
